Frequently Asked Questions

About Our Gear

Are Odoland helmets and goggles safety certified?

Our ski and bike helmets are built to meet the relevant impact standards for their category, and our goggles use double-layer, anti-fog UV400 lenses. Check each product page for the specific certifications of that model.

How do I clean camp cookware after a trip?

Most Odoland cookware is hard-anodized aluminum or stainless steel — warm water and a soft sponge is all it needs. Avoid steel wool on non-stick coatings.

How do I pick the right size for helmets and clothing?

Every wearable product page includes a size table measured in both inches and centimeters. When between sizes, we recommend sizing up.

Orders & Payment

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal and Apple Pay.

Can I change or cancel my order?

If your order hasn’t shipped yet, contact us as soon as possible at [email protected] and we’ll do our best to help.

Shipping & Returns

How long does shipping take?

Standard delivery typically takes 3–7 business days. See Shipping & Delivery for full details.

What is your return policy?

We offer 30-day returns on most items. Learn more on the Returns & Exchanges page.